Score: Fair

About 500Investments

500Investments is a global financial services provider, offerings access to a complete range of investment products, including online trading and FX. Via proprietary trading software, the broker wants to offer clients around the world (except residents in the USA and Canada) the opportunity to invest in more than 1,000 tradable instruments, including currency pairs, stocks, indices, commodities, and cryptocurrencies.

Competitive spreads, ultra-fast execution, advanced graphs, and analysis tools, and a secured trading environment via desktop or mobile are just some of the features making 500Investments a suitable choice.

Based on our analysis, the brand provides friendly, efficient, and professional customer care and adheres to the highest investment standards. Its multilingual staff is highly experienced and has a detailed knowledge of both the company’s systems and the financial markets.

Products and Trade Offers

The 500Investments trading products cover a wide range of markets and include tens of different currency pairs (majors, minors, exotics), hundreds of different global stocks, all the popular indices, industrial and agricultural commodities, precious metals, and cryptocurrencies. It’s important to note the broker keeps pace with the latest developments since it managed to include close to 30 different contracts based on crypto, covering all the popular tokens and some other altcoins.

Traders wanting to test the trading features can use a demo account without any issues. For those wanting to open a real account, 500Investments have 5 different options available: Basic, Silver, Gold, Platinum, and Diamond. Each comes with a different set of features and depends on the deposit amount. Worth noting is that the company offers access to industry-leading entry prices, up to 1:400 leverage, 24/6 support, free access to trading academy, webinars/seminars, daily market briefs, and plenty of other trading functionalities.

To open an account the minimum deposit required is 250 USD/EUR/GBP. 500Investments accepts deposits/withdrawals via credit/debit card, wire transfer, and BPay. Fees might apply for both deposits and withdrawals, depending on the method used. For withdrawals, the minimum amount is $100 and the company reserves the right to process all requests in a maximum of 7 business days.

  • An offer covering FX, stocks, commodities, indices, and crypto.
  • 5 different account types with many useful trading features.
  • User-friendly trading software for browser and mobile.
  • No live chat feature available on the website.
  • Certain trading strategies, like scalping, not supported.

Commissions and Fee Charges

500Investments operates a guaranteed no hidden fees policy. All the information regarding trading costs and financial operations are already provided by the broker on its website. All trading account holders will benefit from 0 Commission for $1 million trading volume. Above the quota, commissions will apply based on the table from the Asset Index page.

What Others Say

“500Investments had been my broker for the past 6 months. Its services have been ok and customer representatives were friendly. Glad to see they have German speakers, which means I don’t have to bother with English.”

“This broker has a unique approach towards trading and that could be an asset or a liability, depending on what each trader expects. I believe the great degree of personalization is something I need, which is why I’m still working with 500Investments.”

“Interesting platform, nice social trading features, decent trading instruments coverage, and above-average customer support. That should summarize in a sentence the services provided by this brand.”

All in all, it seems like 500Investments benefits from decent customer reviews, which means the company manages to deliver on its promises.

Customer Service

The main advantage of 500Investments customer services is that the company has multilingual representatives. At the same time, assistance is provided 24/6 via email or phone. Some may argue that not having a live chat feature is a downside, which is why we’ve highlighted in the Cons section, but overall, the company had proven to provide reliable and fast customer support.

Platform Features and Tools

Since it relies solely on proprietary software, 500Investments stands out when it comes to some features. On top of the list, we need to mention Social Trading. Built into the platform, this tool enables traders to copy professionals. Clients will see how different experts perform based on P/L and the number of copiers and they can decide to rely on other people’s trading decisions. Additionally, they can place price alerts and get notified when the price hits certain levels.

500Investments Social Trading

Mobile Trading

To enhance mobile trading capabilities, 500Investments had designed TraderSoft, compatible with both Android and iOS devices. It gives freedom and flexibility in accessing the trading account remotely benefiting from all the features available with the Web-based platform. In fact, this mobile app is interesting for us because of the way it manages to perfectly downscale to a small screen, without sacrificing performance. It also allows you to manage the account, make deposits, and withdrawals.

Robo Trading

Research and Learning Section

Educating traders is one of the core values for 500Investments, which is all clients, no matter their trading account type will benefit from a wide range of resources. You’ll get free access to a trading academy, trading eBooks, daily market briefs, sentimental/technical/fundamental analysis, webinars/seminars, trading videos, and many other useful educational contents. If you are a beginner, you can find all the knowledge in our place, without having to jump from one website to another.

Regulatory Details

500Investments education


Score: Fair

500Investmens is surly worth checking, providing a unique approach to online trading. The company can benefit from enhanced trading features, commitment to transparency, and serving the clients. To be suited for a wide range of traders, the company offers different trading accounts, all with different features, based on the initial deposit. Multilingual customer support is another great asset and can weigh heavily in favor of 500Investments.